Information required for every inquiry
- Project reference and product family
- Destination country, city and final delivery point
- Quantity and required delivery sequence
- Dimensioned drawing or marked-up photograph
- Use scenario and operating environment
- Required finish or approved appearance reference
- Electrical, control and equipment interfaces
- Requested documents, packing and delivery term
- Installation, commissioning and acceptance responsibility
- Target schedule and items still pending confirmation
Additional door-system data
For automatic doors, provide the structural and clear openings, moving-leaf arrangement, finished leaf mass and construction, travel and storage, header space, guides, indoor or exposed condition, traffic, sensors, access control, locks, fire signal, power supply and required power-loss behavior.
For a motor replacement, add photographs of labels, controller, connectors, terminals, transmission, installation dimensions and the complete operator. Describe the failure sequence and any recent mechanical work.
Additional flagpole, booth and fabrication data
For flagpoles, add the site plan, number of poles, flags, manual or electric operation, foundation information, overhead and underground hazards, power, transport and lifting access. For booths, provide use, occupancy, internal and external dimensions, openings, equipment and foundation.
For stainless-steel fabrication and railings, send controlled drawings, material form, finish, tolerance, quantity, connections, substrate or mating interfaces, installation scope, inspection points and packing requirements.
Suggested email structure
Subject: Product family / project / destination / quantity
Body: Application, current design status, key dimensions, operating requirements, requested supply boundary, required documents, delivery point and target schedule.
Attachments: PDF drawing, editable schedule if available, site photographs and equipment labels. Remove passwords and confidential data that are not needed for technical review.
Email: 593788@qq.com
Telephone: +86 132 7159 7000
What the response should clarify
A useful response identifies the proposed model or construction, included components, missing inputs, technical assumptions, options, exclusions, document list, packing, delivery basis and quotation validity. Final values such as capacity, protection, material grade, warranty or lead time should be tied to the offered item and written document.
Do not send payment or sensitive commercial information until the company, contract, bank details and responsible party have been independently verified through the formal transaction process.